QUALITY GUARANTEED OR YOUR MONEY BACK. Upon delivery, if you are dissatisfied with the quality of your purchase, please return for an exchange, or a full refund of the purchase price.

At Carrom Australia we distribute premium quality Carrom Boards and Carrom Accessories with the BEST value in the country. We are the premier on-line Carrom company of Australia since 1996 to offer a quality guarantee of REPLACEMENT or YOUR MONEY BACK if you are dissatisfied. For more details please see our Returns/Exchange and Refunds Policy below

RETURNS / EXCHANGE AND REFUNDS POLICY

If you are not totally satisfied with your purchase, simply contact us for a Returns Authority Number. The goods being returned must be unused and in their original packaging with a copy of your purchase receipt. This must be done within 3 days of delivery and we will be happy to either replace the item or provide you with a full refund of the purchase price less any delivery costs.

Please note that we will only accept returns if the goods are returned in their original condition they must be unused and in a re-saleable condition.

We reserve the right to reject any items that do not meet these conditions.

If you receive a defective or damaged product, please contact us to arrange a replacement or refund. Replacement items will only be sent after we have received the defective items back from you in their original packaging. Customer to organise return of goods, and return postal charges are at customers expense. Returns/Exchange/Refund Guarantee does not apply to any product in our range where it is sold as "Exhibition and Ex Display Stock".